Effective Date: 3/8/2025
Welcome to Nova Pipes & Tobacco! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Nova Pipes & Tobacco ("Company," "we," "us," or "our"), you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. Eligibility
- You must be at least 21 years of age to purchase products from Nova Pipes & Tobacco. By using our website, you confirm that you meet the legal smoking age in your jurisdiction. We reserve the right to request age verification and cancel orders if age verification requirements are not met.
2. Compliance with Laws
- It is your responsibility to comply with all applicable local, state, and federal laws regarding the purchase and use of tobacco products. Nova Pipes & Tobacco is not responsible for any legal consequences resulting from non-compliance with such laws. By purchasing from our website, you confirm that it is legal for you to do so within your jurisdiction.
3. Orders and Payment
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders suspected of fraudulent activity.
- Payment must be made in full before orders are processed and shipped.
- We accept major credit cards, debit cards, and other payment methods as listed on our website.
- All transactions are encrypted and processed securely; however, we are not responsible for any third-party payment processing errors or security breaches.
- Prices are subject to change without prior notice, and we reserve the right to correct pricing errors.
- It is the consumer's responsibility to pay applicable sales tax in their jurisdiction.
4. Returns, Refunds, and Exchanges
- If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We'll make it right!
- Refunds or replacements will be issued at our discretion.
- Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the return is due to damaged, defective or incorrect items.
5. Product Information and Disclaimer
- We strive to provide accurate descriptions and images of our products, but actual product appearance may vary.
- All products are sold "as is," and we make no warranties, expressed or implied, regarding their quality, performance, or suitability for any particular purpose.
- Use of our products is at your own risk. We are not liable for any health issues or adverse effects resulting from tobacco consumption.
6. Use of Website
- You agree not to use our website for any unlawful or prohibited purpose.
- Unauthorized use of our content, including images, text, and trademarks, is strictly prohibited.
- We reserve the right to restrict, suspend, or terminate your access to our website if we suspect any violations of these Terms.
- You may not use automated tools (such as bots or scripts) to access or scrape our website without prior authorization.
7. Limitation of Liability
- Nova Pipes & Tobacco is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
- Our total liability for any claim related to your purchase or use of our products shall not exceed the amount you paid for the product in question.
- We are not responsible for any damages resulting from misuse, improper storage, or unauthorized modification of our products.
8. Privacy Policy
- Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our website, you consent to our data practices as outlined in our Privacy Policy.
9. Intellectual Property
- All content on our website, including text, graphics, logos, and images, is the property of Nova Pipes & Tobacco or its licensors and is protected by intellectual property laws.
- You may not copy, distribute, or use our content without prior written permission.
10. Changes to Terms
- We reserve the right to update these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes acceptance of the revised Terms.
11. Dispute Resolution and Governing Law
- Any disputes arising from these Terms or your use of our services shall be resolved through arbitration in the state of Virginia.
- These Terms are governed by the laws of the State of Virginia, without regard to its conflict of law principles.
- You agree to waive any right to participate in class-action lawsuits related to our services.
12. Contact Information
If you have any questions about these Terms, please contact us at: info@novapipesandtobacco.com
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.